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Usability Consulting

Reduce product development time and costs: Test early and often.

We deliver tangible ux design solutions and improvements based on input from real end-users and customers.

Top 3 Usability Challenges

Our clients often come to us to help solve a variety of usability challenges. No matter what challenges you face, we strive to make your user’s experience and product usability a unique selling point. Accomplished through our Experience Thinking approach, we intentionally direct efforts in strategy, research and design to deliver real results.

“We have three staff taking calls to help users with our app – and it’s supposed to be self-serve!”

Customer Service Director,
Public Services

Usability Expert Review User Experience Testing

“My VP said I should fix our usability problem! How do I do this?”

Director,
Products & Services

Usability Testing Paper Prototype Testing Eye Tracking

“With the re-design of our app we want to bring the good things about it into the new application.”

VP,
Communications

User Experience Testing Usability Testing

GET EARLY USER FEEDBACK

The impact of NOT getting early user feedback can be costly. As usability specialists, we consider it business critical. Through in depth analyses of the user’s experience, we ensure serious design flaws are flagged and fixed before your product or service is launched.

We can help you

  • Get direct input from real users
  • Identify critical UX design flaws
  • Provide tangible design fixes
  • De-risk your investment

Expert
Review

Uncover design flaws early through our heuristic evaluation.

Paper
Prototype
Testing

Gain valuable insight from end users with early paper prototypes of the user experience.

Eye
Tracking

See ‘through the eyes of your user’.

Usability
Testing

Pinpoint areas for usability design improvements & innovation.

User
Experience
testing

Diagnose weaknesses in the overall user experience and pinpoint design areas to improve.

Leo Poll
President Akendi UK

Start the journey to better experiences! Our experience thinking approach is just the beginning.
How can we help you?

Leo Poll
President Akendi UK
contact@akendi.co.uk

Our UX & SD Work

View how we’ve created Intentional Experiences.

Hardware & Mobile Test?

Watch the video
01:00

What our clients are saying

“Great week! I look forward to trying out the methods when I get back to work”

Participant,
UX Research Training, UK Jan '14

What is Usability?

Watch the video
00:51

What we do

Whether digital or physical, we
answer the most critical questions
about your product:
Is it usable? Is it useful?
Is it engaging?

Industry Expertise

Our expertise in
UX is deep and pragmatic

Our Work

We‘ve worked
with over
143
clients

and have
completed over360projects

Global Reach

Work with us from anywhere
We work with clients from around the world.

What we do

Whether digital or physical, we answer the most critical
questions about your product:
Is it usable? Is it useful? Is it engaging?

Industry Expertise

Our expertise in
UX is deep and pragmatic

Our Work

Partners in your success
Successful design leverages the power of participatory user, client and customer research in a real-world context. The result is the creation of innovative products and services that people want, use and cherish.

We‘ve worked
with over
143
clients
and have
completed over360projects

Global Reach

Work with us from anywhere
We work with clients from around the world.