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Web Portal Governance

Leverage your website with a well-defined web governance structure

Good web governance policies ensure varied teams work together to deliver a positive web experience, and one that meets your organisation’s goals. We help create a clear set of policies and strategies to govern your website or web portal by clearly defining how people, activities and accountability should be structured to benefit organisation stakeholders and ultimately your customers.

DEFINE OPTIMAL STEWARDSHIP

Websites and web portals continue to evolve and need to be maintained and updated long after launch. We create a systematic approach to web management and web portal governance so all stakeholders know and understand their roles and responsibilities, ensuring smooth content maintenance and consistency in the long-term.

WEB GOVERNANCE RESULTS

We create a web governance framework that includes key performance indicators (KPIs) that enable you to monitor and measure the effectiveness of process, procedures and stakeholder adherence over time.

WHERE WE START

We typically start by identifying your organisational web governance objectives and key business drivers together with stakeholders and content managers.

The web portal governance policies we establish will depend on the scope of your website, the activities that are required to manage it and your internal resources.

TIMING
The typical duration for creating a web portal governance framework is 2-6 weeks.

HOW WE DO WEB GOVERNANCE

We review and capture your current governance process (if there is one) to understand your current structure and situation, including understanding roles, responsibilities, authorities and activities.

Based on this information and organisation goals, we create a web governance structure for your organisation. We then pilot the structure with select projects to ensure success.

We help you plan the implementation of the structure into the whole of your organisation so the adoption of the new plan integrates seamlessly and without headache.

what you get

Our consulting service provides a roadmap for successful web portal governance. A strategic governance project typically includes:

  • Website mission, vision and objectives
  • Web governance gap analysis
  • Web governance model and framework
  • Success metrics (KPI’s)

Effective governance is critical to the successful management of one of your key business assets — your website. We ensure you have a lean governance model, to help you achieve your business or organisational goals with your website.

Industry Experience

We have deep User Interface Design and User Experience in Mobility in a wide range of industries.


Experience Thinking™

Our Experience Thinking™ process underpins every project we undertake, elevating the product development process by recognizing users and stakeholders as meaningful contributors to the design cycle. The result:
powerful insights and creative design solutions that meet real user and customer needs. Click to learn more >>

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  • Innovation
    Innovation explores big ideas and boils them down to enable exciting outcomes.

    - Opportunity Scouting
    - Experience Immersion
    - Concept Incubation
  • Strategy
    An innovative strategy successfully integrates the goals of business, customers and users.

    - Product Strategy
    - Customer Needs
    - User Needs
  • Research
    Gain the insight you need to design it right the first time.

    - Ethnographic Research
    - User Personas & Scenarios
    - Experience Mapping
  • Design
    More than aesthetics, design also looks at interaction, and use.

    - Information Architecture
    - Wireframes & Interaction Design
    - Graphic Design
  • Testing
    Testing provides the real feedback you need to make impactful changes.

    - User Experience Testing
    - Heuristic Assessments
    - Usability Testing
  • Construction
    We work shoulder-to-shoulder with your engineering team every step of the way.

    - UX Specifications
    - UX Styleguides & Standards
    - Front-end coding: HTML/CSS
Leo Poll
President Akendi UK

Start the journey to better experiences! Our experience thinking approach is just the beginning.
How can we help you?

Leo Poll
President Akendi UK
contact@akendi.co.uk

Our UX & SD Work

View how we’ve created Intentional Experiences.

Balancing Business Requirements

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What our clients are saying

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Who we are

Our multidisciplinary team of experts skillfully bridges the gap between the goals of business, design and technology.

Akendi brings together innovation, strategy, research, design, and testingexpertise all under one roof.

Our XT Process

Our Culture

Snacktime!

Our Friday lunch and lots of snacks fuel all our hard work and creativity.

Who we are

Our multidisciplinary team of experts skillfully bridges the gap between the goals of business, design and technology.

Akendi brings together innovation, strategy, research, design, and testing expertise all under one roof.

Our XT Process

Our Culture

"Remarkable product and service experiences meet real human needs."

Snacktime!

Our Friday lunch and lots of snacks fuel all our hardwork and creativity.