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Library & Information Sciences UX

We work with librarians and content aggregators to simplify the user experience.

With a core concern for people becoming informed, we recognize the fundamental importance for information retrieval and delivering relevant records. Both of these share roots with user experience.

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With the rapid increase of data, developers of document management and content management systems, information aggregators, government agencies, librarians and information science professionals must strive to enhance the usability and ease of access of their products and services.

MANAGE BIG DATA

Information collection and organisation is a key aspect of daily life for individuals, businesses and organisations. From user research to strategy, design, testing and build, we help content aggregators define their vision and scope, serve diverse groups and assess needs against ease of use and cost.

BRIDGE THE GAPS

We have a deep understanding of how users interact with complex information systems, and bridge the gaps to make them work. As a result, we’re able to help our clients mitigate the errors, frustrations and productivity loss that can occur during those interactions.

Library User Experience Design Projects

We have contributed our experience design expertise to these library and information sciences projects:

  • Redesigned a large content-driven Internet site to effectively serve a diverse group of users with widely varying degrees of information literacy
  • Designed intranets for libraries and information managment teams, including defining the vision and scope, conducting user research, and providing information architecture, content migration and tagging
  • Created a research strategy for beta testing a large news/journal aggregator product to assess user needs against ease of use and cost
  • Conducted contact point research to quickly assess the value and use of library products and services
  • Trained library workers and information professionals in user-centred design methods, including scenario and persona creation, as well as usability testing
  • Conducted stakeholder analysis and research to prioritize databases to support through federated search applications

Explore

Web
Portal
Strategy

Create innovative web portal strategies that reflect organisations' goals, product values and corporate culture.

Web
Portal
Governance

Serve your customer service department well through good governance.

Web
Personas

Understand your customer’s goals, motivations, and behaviours through personas.

Web user
research

Uncover what your customers really need from your site.

Citizen
Experience Mapping

Gain actionable insights to improve the customer experience journey.

Focus
Groups

Obtain insights into customer beliefs, attitudes and perceptions.

Survey
Research

Leverage quantitative insights to drive business results.

Card
Sorting

Involve the user; organise your content so they find it easy to locate.

Information
Architecture

Create IA that’s meaningful & purposeful for better user experiences.

Interaction
Design

Ensure fast navigation & a seamless experience by designing for your user’s key tasks.

Mobile
UX Design

Optimize the mobile user experience.

Web
Accessibility

Ensure your content is accessible to all, regardless of ability.

Responsive
Design

Adapt your website for optimal viewing on multiple screens & devices.

Visual Web
Design

Deliver tangible brand and business benefits through great design.

Wayfinding

Ensure the patient journey pays off in more ways than one.

Web Usability
Review

Take advantage of a Usability Expert Review to guide website improvements.

Web Usability
Testing

Identify priority areas for design innovations and improvements.

Web
Development

Leverage our top-calibre design & development team.

Leo Poll
President Akendi UK

Start the journey to better experiences! Our experience thinking approach is just the beginning.
How can we help you?

Leo Poll
President Akendi UK
contact@akendi.co.uk

Our UX & SD Work

View how we’ve created Intentional Experiences.

Events

Jun, 2017 /
UX Training & Certification in London, register now!

What our clients are saying

“This is the preliminary thinking and research that gives factual metrics to produce better design.”

Participant,
IA Research Training

What is Usability?

Watch the video
00:51

What we do

Whether digital or physical, we
answer the most critical questions
about your product:
Is it usable? Is it useful?
Is it engaging?

Industry Expertise

Our expertise in
UX is deep and pragmatic

Our Work

We‘ve worked
with over
143
clients

and have
completed over360projects

Global Reach

Work with us from anywhere
We work with clients from around the world.

What we do

Whether digital or physical, we answer the most critical
questions about your product:
Is it usable? Is it useful? Is it engaging?

Industry Expertise

Our expertise in
UX is deep and pragmatic

Our Work

Partners in your success
Successful design leverages the power of participatory user, client and customer research in a real-world context. The result is the creation of innovative products and services that people want, use and cherish.

We‘ve worked
with over
143
clients
and have
completed over360projects

Global Reach

Work with us from anywhere
We work with clients from around the world.